HyTime support
Getting started
Choose a race, template or custom workout. Set your targets, then start on iPhone or Watch. Tap Next when each step is complete.
Missing heart rate or distance
Allow the relevant Health permissions. Heart rate on iPhone requires an available supported sensor or Watch connection. Sensor data can be unavailable; HyTime does not invent measurements.
Phone and Watch syncing
Install both apps and open them on the paired devices. Settings shows connection and pending transfers. Watch recordings continue offline and transfer when the devices reconnect.
iCloud plans
Optional iCloud sync covers plans, favorites and planned targets. It does not sync recorded history. Use the same Apple account and allow time for updates.
Keeping your history
Use Settings → Export history & templates. Local history may be lost on uninstall. Recover workout history from Apple Health when supported; later edits and notes still need an exported backup.
Deleting data
Delete results in History. Delete the separately saved workout in Apple Health if you want it removed there too. Turning off iCloud sync does not erase an existing cloud copy.
Reporting a problem
Include your app version, device model, system version and what you were doing. Avoid sending sensitive Health data unless you choose to share it. HyTime is for fitness tracking and is not a medical device.